Pricing and Service Disclosures

1) Pricing, fees, and what can affect the total cost

Any prices, fees, or monthly charges shown on the website are based on the details you provide (for example, property type, location, scope of services, expected tenant-related workload, and the timing of start). Final pricing may differ if the scope changes or if additional work becomes necessary.

If you request optional additional services, those services may be subject to separate fees or different billing rules. Where we indicate that certain actions or outcomes are not guaranteed, that information applies to our quoted service scope.

2) Service performance: results may depend on third parties and facts on the ground

Landlord management involves steps that may depend on factors outside our control, such as tenant actions, communications timing, approvals, property condition at the time services are delivered, and local processes. Accordingly, any performance statements or expected outcomes are non-misleading but may depend on circumstances that are not fully predictable.

Where the website provides examples or typical scenarios, they are informational only and do not constitute a guarantee of specific results.

3) Distance contract information and withdrawal/refusal (Ukraine)

If we conclude a distance contract with a consumer (for example, via the website), the required pre-contract information must be provided, and the consumer may have a right to refuse/withdraw from the distance contract in the cases and under the conditions provided by law.

• Legal reference: Закон України "Про захист прав споживачів", Стаття 13. (Інформація про продукцію/послуги при дистанційній купівлі/придбанні; застосовується залежно від виду послуги та способу укладення договору), Стаття 21. Право споживача на відмову від договору, укладеного поза торговельним чи офісним приміщенням, або дистанційного договору.

If you think your situation qualifies for withdrawal/refusal, contact us using the details in the footer. We will provide formal instructions on how to proceed based on the specific service arrangement.

4) Seller/service provider identification (electronic commerce, Ukraine)

If you engage us in electronic commerce for landlord management services, we provide stable identification and key business information.

Legal reference: Закон України "Про електронну комерцію", Стаття 7. Правовий статус продавця (виконавця, постачальника) товарів, робіт, послуг в електронній комерції.

5) Personal data and consent (if applicable)

If our website processes personal data (for example, when you submit a request or contact us), we process it on a lawful basis. Where consent is required for the purposes of such processing, we will collect it in a way permitted by Ukrainian data protection rules.

Legal reference: Закон України "Про захист персональних даних", Закон України "Про захист персональних даних" (положення щодо згоди суб’єкта персональних даних).